CRA digital services update

Learn about the latest updates to the Canada Revenue Agency (CRA)’s Digital Services to help improve your user experience.

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The presentation will highlight what’s new and improved with the Canada Revenue Agency’s Digital Services provided through the CRA’s portal: My Business Account, My Account and Represent a Client.

The focus of this presentation includes the improvements to the user experience and enhancements to current services which spans across multiple program lines.


  • an overview about participation in the CRA digital services
  • what’s new and/or improved for My Business Account
  • what’s new and/or improved for Represent a Client
  • charities inclusion on My Business Account and My Account
  • electronic filing for GST189
  • spring 2020 future changes for My Business Account
  • an update on the Represent a Client beta