Accessibility and accommodation requests

Learn how the CPA profession provides reasonable one-time and ongoing accommodations to individuals who have documented disabilities (physical, mental or learning impairments) within the definition provided by the Human Rights Code.

For more information on accessibility and accommodations requests, please download the information package.
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The CPA profession is committed to treating all people in a way that allows them to maintain their dignity and independence. We believe in integration and equal opportunity. We are committed to meeting the needs of persons with disabilities in a timely manner and will do so by preventing and removing barriers to accessibility and meeting accessibility requirements under each respective provincial government’s applicable act or guidelines.

All policies, procedures and plans are consistent with the requirements of the various provincial acts. These will be reviewed and updated regularly as we make continuous improvements in our efforts to remove barriers and increase accessibility for persons with disabilities. Accommodation requests are assessed on a case-by-case basis to ensure equal opportunity for individuals to fully demonstrate their qualifications without altering the nature or level of the qualification being assessed. We consider each case after carefully reviewing the submitted documentation; however, submitting a request does not guarantee receiving an accommodation.

Accommodation application submission process and forms

Application request forms

Complete the following accommodation request forms:

  1. Accommodation Request Individual Form 1 (required)
  2. Accommodation Request Medical Form 2 (required)
  3. Current psychological assessment (if applicable)

Application submission process

  1. Follow the submission instructions outlined on each request form.
  2. You will receive an email upon receipt of your application.
  3. You will receive an email outlining the decision shortly after the Accommodation Panel’s next meeting date.

Application submission deadlines

The deadline for submitting an application is 10 weeks prior to the examination for which the applicant is seeking accommodations. Applications will be accepted after the deadline for any extenuating circumstances. 

Applicants can direct questions to their respective regional office:

Accommodation panel

To ensure all applicants are treated fairly and equally regardless of their location, the panel will normally be comprised of a designate(s) from each region (West, Ontario, Quebec, Atlantic, International and National). Specifically:

  • at least one member per CPA member region
  • one CPA Canada staff member representing the Board of Examiners
  • one mental health expert (i.e. psychologist or psychiatrist or neuropsychologist)
  • additional experts as required (e.g. lawyer, audiologist, optometrist, etc.)